Ember is a growing consumer brand distributor in Southeast Asia supplying products to retailers through a wholesale platform model. The business operates in a fast-moving, regulated category where product availability and margin control are critical, but where many distributors still rely on basic tools and manual processes. Ember was no exception. Most activity was being tracked in spreadsheets and messaging threads, and there was no proper accounting system in place to capture performance in a structured way.
The biggest gap sat between stock movements and reported numbers. Inventory was counted infrequently and recorded inconsistently, and there was no reliable way to translate purchases and stock changes into cost of goods sold. As a result, gross profit could not be calculated with confidence. Management had a strong instinct for which products were performing well, but could not see that reflected in a clean set of numbers.




